I am not totally sure how I feel about Honest-1 Auto Care right now.
I most recently had my car serviced there. They were to put in a brand new starter and intake manifold gasket according to customer service adviser.
However, according to 3 other mechanics,the starter was not brand new, but apparently re-manufactured. Also, they claim that it should have only taken 1.5 to 2.0 hours labor to install.
I was charged for a brand new starter and for 3.5 hours labor instead.
Prior to this, I have been somewhat pleased with Honest-1, but after this, I am not sure how to feel about their service. I know it is hard to find an honest mechanic nowadays and I hope that Honest-1 will want to do the right thing in resolving this issue.