Ormond Beach Auto Repair

Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 4:00 PM

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5

Honest-1 in Ormond Beach are not only VERY(!!) honest, but also extremely professional and courteous. Kristine (as well as each and every of their advisors) is highly knowledgeable and will always take the time to explain every detail and keep you in the loop. I have had nothing but good experience and would highly recommend them to anyone who is looking for a professional service and..again..HONEST! Plus of course a new and modern facility with free wifi, flat screen TVs, leather couches, coffee, soft drinks, snacks, etc.

Oren, Thanks for the kind words. We try to explain and physically show the work we will do on a car. We want everything to be as transparent as possible. We are really thrilled that you had a great experience with us. We will do our very best to keep up that level of service to you. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

I went to honest one and had Great service, had shuttle service brought me home and picked me up when my vehicle was ready.Everyone was very friendly.

Roxanne, Thanks for the review. We try to make it as easy as possible to have your car worked on. Our shuttle is one way we do that. You made our day knowing we met your service expectations. Thanks again, H1 Team

- Honest-1 Auto Care Ormond Beach
3

They can't get done what needs to get done when asked to get done. And over priced

Jullian, We are very sorry that you were not 100% happy with the oil changes we did for you. We will reach out to you to get more details and to see how we can be better. Thanks for your input.

- Honest-1 Auto Care Ormond Beach
5

I highly recommend this place, extremely helpful staff, Christine is great!

Shawn, Thanks for the recommendation. We are always here for any service needed or just a question you might have. Thanks, H1 Team

- Honest-1 Auto Care Ormond Beach
5

Broke down on I95 in Daytona on my way home to Cutler Bay. Extremely grateful my insurance company recommended Honest-1. Very courteous service, and Dennis kept me abreast of the progress of the repair while we stayed with friends in Titusville. While I pray I don't ever repeat the experience of breaking down like this again, if I do, i hope it's close to Honest-1.

We are VERY happy that we could help. We know how stressful it can be when your car breaks down so we want to make getting your car repaired as easy as possible. Thanks for the kind comments, they do mean a lot to us.

- Honest-1 Auto Care Ormond Beach
5

Great service and friendly staff. Will definitely be going back.

Sharon, Thank you for the nice review. We look forward to seeing you again. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

My college age sons' car broke down on way to school and needed to be towed. His car was towed to Honest-1. We were not familiar with the area, or the mechanic. We were pleasantly surprised with the service. They were friendly and kept us informed; returned phone calls, and called when they said they would. They were very descriptive and helpful. Their shop is clean and comfortable. Thank you, Christine and Honest-1, for being friendly, helpful and for making a lousy situation more settling and comfortable.

5

We took both of our vehicles in for an oil change this week. Service Advisor Michael Nadson was very courteous from the moment we walked through the door. Mike made sure to keep us up to date with estimates and a few recommendations for future work to be done to keep our cars running smoothly. He even noticed a potential safety hazard with our front tires and took care of everything promptly and efficiently. The facility is super clean and provides superior customer service! Thank you, Rick Perez & Family

Thank you so much for coming in. It makes us happy to hear you had a pleasant experience.

- Honest-1 Auto Care Ormond Beach
1

Probably the worst experience with auto care I have ever had, front desk tells me they aren't the average shop and know what they are doing. Apparently that's not the case, brought my car for a clutch replacement and two different times they said it was ready: the car was not mobile, clutch wouldn't shift into gears the first time, and now today after they supposedly fixed the issue, clutch again, will not shift into gears again. They continued to fumble their words whenever they tried to explain any situation with me like they knew they had messed up but didn't want to say so or that the repair wasn't done very well and they were just trying to mitigate the situation. Wouldn't recommend this place to anyone.

We apologize for the difficulty in getting your clutch repaired. We received a defective replacement part which caused the continuing issue. We did correct that issue and provided a rental car on us until we were sure everything was fixed. We hope that you are satisfied with the shifting of the car now.

- Honest-1 Auto Care Ormond Beach
5

I went to Honest-1 on a Saturday morning at 7:30 am; 1st customer there! Clean facility, televisions, fresh coffee and snacks! Service advisor Michael Nadson has AMAZING customer service skills! Michael is by far one the best service advisors that I have ever had to deal with! I even got a courtesy call from Michael 3 days later to see how the car was running :-)

Kemisha, We are VERY happy that we you were pleased with how we treated you. We really do get excited when we make people happy. THANK YOU for the nice review. We will strive to make you just has happy every time you see us. Honest-1 Team

- Honest-1 Auto Care Ormond Beach
Honest-1 Auto Care Ormond Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Ormond Beach (386) 262-1089 if you have any issues in accessing any area of our website.