This shop was phenomenal to work with. I needed an all new transmission on my 2018 Nissan Rogue —and the work was completed quickly and at a fair price. It was their customer service however that blew me away. Due to issues with the bank for such a large transaction we had to call Liz over a dozen times to get the total billed settled and she was friendly, courteous, and patient throughout the process to ensure I was able to get back on the road quickly. It seems more and more rare there days to find such top notch customer service and Liz definitely went above and beyond. Will definitely be using Honest-1 for all my car maintenance moving forward.
Hello James, thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that your experience at Honest-1 Auto Repair was phenomenal, from the speedy and fair transmission repair to the exceptional customer service you received from Liz. We understand that dealing with a car issue can be stressful, especially when it involves a major repair like a new transmission. We're so glad Liz was able to be friendly, courteous, and patient throughout the process, ensuring a smooth resolution despite the bank issue. It's our goal to go above and beyond for every customer, and it sounds like Liz truly embodied that mission. We truly appreciate your kind words about Liz and your decision to trust Honest-1 with your car's maintenance needs. We look forward to serving you again in the future!
- Honest-1 Auto Care Ormond Beach