My 2017 Kia Sorento died on me as I entered the I-95 expressway in Ormond Beach Florida. I had it towed to our usual neighborhood automotive shop Honest One automotive. A few days later Liz a service technician at honest one told me that she thought that my engine had seized up and that I should contact Kia since they have a program where engines are replaced for free. I did exactly as Liz instructed me to do and contacted Daytona Kia and had my car towed there. A few days later I received a call from Daytona Kia stating that my engine did in fact freeze up and that Liz was right on the money with her diagnosis. Thank you very much for honest one and Liz for her help with getting me through this ordeal. There is no other place I would have my car tended to. 😁
Thank you, Greg, for taking the time to share your experience and for the incredible recognition of Liz and our Ormond Beach team. Having your vehicle break down entering I-95 is stressful enough, so we’re very glad we could help point you in the right direction and make the process a little easier. Liz truly cares about doing what is best for our customers, and in this case that meant helping you pursue the possible factory engine replacement through Kia instead of simply moving forward with costly repairs. We’re thrilled to hear Daytona Kia confirmed the diagnosis and that everything worked out exactly as she advised. Moments like this are what Honest-1 Auto Care is all about: honest guidance, clear communication, and helping customers make the best decision for their situation. Thank you again for your trust and loyalty. We’ll be sure to share your kind words with Liz and the entire team!
- Honest-1 Auto Care Ormond Beach