We don’t just work on cars, We care for them and you!

Our Address:
720 South Nova Rd, Ormond Beach, FL 32174

Ormond Beach Auto Repair

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(386) 262-1089
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 4:00 PM
1

5 year customer no longer Had been taking my car here for years and had mostly positive experiences. Recently my car needed work and several parts were replaced. The payment of over a thousand dollars came with a 36/36 Nationwide Warranty policy which claimed reimbursements for some services were available for a period of time following that service if the car experienced issues. Towing of the vehicle to a mechanic in case of issue entitled one to up to a $75 reimbursement. In my case, the following morning after those repairs on my way to work my car breaks down. I call Honest-1 in Ormond Beach to tell them the car I drove off their premises less than 16 hours ago is broken down on the side of the rode. I get told "Oh no, where are you?" and I'm reassured a tow truck will be sent. Obviously the car breaking down so soon after they were under the hood make me raise an eyebrow but it's not a perfect car so I can deal. However, I'm shocked when I pick it back up later that not only am I charged hundreds more for repairs they didn't advise me I needed the day before, I'm also charged for the towing they arranged. When they advise me to seek reimbursement via the phone number on the pamphlet and I send in information about my claim, including the Honest-1 receipt with towing as a line item on my bill, I hear nothing back. I call over a week later to follow up on my claim, I'm informed the claim was denied because "it wasn't through an approved towing company" and refer me back to Honest-1 who has made no effort to correct this and is presumably leaving me to stop following up and let them off the hook. Mechanics can be hit or miss, but when the ethics of the ownership are predatory and they're handing out fake rebate information to customers, I'll pass.

5

Honest-1 Auto is very upfront and very detailed with whatever is wrong with your vehicle they will not over price they will not replace parts that do not need to be replaced they will address the issue and they will accommodate your schedule so you are not without your vehicle very long I would recommend them to anyone who is looking for an honest mechanic

1

They wanted to charge 1600 for a battery and starter. The shop 3 blocks away wanted less than half that price. Maybe if I'm in a War of the Worlds situation and all the lectronics have been blown and I need a 80's model van I'll swing by

5

1

Recently went to this business to have my air conditioner checked and repaired. We were told we had to leave the vehicle and be called as soon as the diagnostic was completed. Over an hour later we were called. We returned to the shop and was told it has a leak in the system and may have other areas of leakage. Only running a dye would tell. We were charged $167 to be told you have a leak. Also was told the repair would be $305, with no indication of where the leak was found. I went to a different shop. The leak was found on the top of the engine next to location that the gauge was connected, IN 3 MINUTES! No other leaks found. Repair took 20 minutes along with recharging the air conditioner. The total was $124. The air conditioner works like new. The mechanic has been in business over 50 years. He said that what Honest1auto did was unethical and that they should be ashamed to operate like that. That was an eye opener. Maybe they should rename the business to Dishonest1auto care.

1

I should have read the reviews. It’s all or nothing. Love them or hate them. I came in to check engine light and abs light on. I know the abs is an abs control module. It’s previously diagnosed at another shop that has closed. But after $175 dollars in testing I’m told that it’s the abs module and there are no parts and no eta. And the check engine light is “just an epa thing that costs too much to smoke test it. So just drive with it on. It’s not hurting anything.” Thank you for taking my money and literally doing nothing. I also asked them to check my front brake pads to see if it was time for brakes, I was told by the not so helpful woman at counter “I don’t see where they did that” thank you again. Why is it so hard to find a place that actually cares and will take care of your needs. Not just take your money?

5

My family has six vehicles that have been serviced (and will continue to be serviced) @ Honest 1: Econoline van, Mitsubishi Outlander, Pontiac Firebird, Dodge Grand Caravan, Toyota Camry, Toyota Matrix. We've been very pleased with their professionalism and level of service. They don't try and "up sell" you into more services. Thanks to Jeff and the technicians @ Honest 1 Ormond Beach!

We are happy that we can service all of your vehicles and are keeping them running well. Thanks for the kind words. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

Got the work done no complaints!

5

I like honest One Auto Care repair because when I was getting my hubcaps replaced they did a free brake system check in I wasn't expecting that but I am glad they did that and it's nice of them to want to keep my car running so I'm safe and they are polite and kind and they do a quick job. They make you feel like you can trust them and you can. My favorite place for the honest One auto care center is in Ormond Beach because it is so close to where I live I could just take the car and walk back home and then walk back and get the car.

5

Honest-1 Auto Care Ormond Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Ormond Beach (386) 262-1089 if you have any issues in accessing any area of our website.