Ormond Beach Auto Repair

Victoria, Thanks for the review and so happy you come in to see us. If you ever have a suggestion on the types of snacks you would like, just tell Jay or Mike. We love to get that feedback as well. I will definitely pass along the nice comments to Mike. You will have just made him blush. We look forward to seeing you again. All the best, H1 Team

Thank you for visiting us and given the opportunity to diagnose your auto. We have excellent techs using the best equipment available. We want to find the culprit the first time and not just replace parts hoping we get it right eventually. THANKS again. All the best, H1 Team

Andrew, Thanks for coming in and meeting Mike and the rest of the team. We do a very through health inspection so we appreciate the opportunity to check your car to make sure your long trip goes well. Nothing more frustrating that car issues when you are out of town. Safe travels and we look forward to seeing you after your trip. H1 Team

James, Thanks for allowing us to service your auto and for taking time to write us a review. We look forward to seeing you again. All the best, H1 Team

Mr. Gholson...We apologize we could not get you into the shop quicker. You came in at just the wrong time. As you saw in our lobby, we had numerous people waiting and every tech was working on one of their cars. We promised that the next car we took into our shop would be yours and it would be about 30 minutes wait. We had made completion promises to the waiting customers and could not go back on the promises to them. We understand about being from out of town and needing to get on the road again. We are one of two AAA certified shops in the area and a high percentage of those cars are in the same situation, on vacation and needing immediate repairs. Like your car, we push them to the first available tech to get them back on the road. We apologize profusely for the wait and we wish you well on the rest of your trip. All the best, H1 Team

Amber, We appreciate you coming in and allowing us to service your car. We also appreciate the feedback on the airwick plug in. We have one in the bathroom so will see what caused it to be so strong smelling. Sharon, the co-owner, is allergenic to fragrances so she is very critical to any and all smells in our shop. As you noted, the store (and the shop) is super clean due to her guidinance. It is never, ever dirty. We look forward to seeing you again. All the best, H1 Team

Mr. Bullshark, We do not have your name in our system and we had not had any customer issues recently to warrant a one star review so this review is a surprise. If this is a real review, PLEASE give us a call. We would like to hear from you to understand your concerns. We saw you posted 12 reviews yesterday, with 1 star reviews to both us and to John Hall Chevrolet. Excuse our sharp response but we take the feedback we receive VERY seriously and we have been the victim of a few reviewers just pushing out reviews to reach certain guide levels within Google. We do hope to hear from you. All the best, H1 Team

Marion, We appreciate you coming in to see us and glad you were impressed with our shop. We don't want to be the dirty old gas station garage so we will always be well decorated and clean. Even the working shop area is clean. It is a mental attitude with us, if things are clean and organized, good work will flow from it. THANKS again and we look forward to seeing you in the future. All the best, H1 Team