Ormond Beach Auto Repair

Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 4:00 PM

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5

Staff has exceptional customer service skills. They treat each customer as though they were their top priority! My vehicle got a thorough inspection. The updating on my car's work progress is a great feature. Highly recommend this company!

Michael, thank you for the fantastic review. We truly appreciate your kind words about our team in Ormond Beach. Treating every customer like a priority is exactly what we strive for, so it’s great to hear that came through during your visit. We’re also glad the thorough inspection and progress updates on your vehicle were helpful. Thank you for the recommendation and for choosing Honest-1 Auto Care. We look forward to helping you again whenever you need us!

- Honest-1 Auto Care Ormond Beach
5

Always a great experience! Knowledgeable staff and the KID FRIENDLY area in waiting room is a game changer for parents! Free snacks while I get an oil change? I'm in!!!

Skye, thank you for the great review! We’re so glad you had another great experience with our Ormond Beach team. It means a lot to hear that our knowledgeable staff, kid-friendly waiting area, and a few complimentary snacks help make your visit easier while you’re here for an oil change. We truly appreciate you choosing Honest-1 Auto Care and look forward to seeing you again next time!

- Honest-1 Auto Care Ormond Beach
5

Amazing service and the kind of honesty you need in an automotive shop

Henry, thank you for the great review. We truly appreciate your kind words about the service and honesty you experienced with our team in Ormond Beach. Providing trustworthy, quality service is what we work hard to deliver every day. Thank you for choosing Honest-1 Auto Care. We look forward to helping you again whenever you need us!

- Honest-1 Auto Care Ormond Beach
5

Great experience

Robert, thank you for the great review! We’re glad to hear you had a great experience with our team at Honest-1 Auto Care in Ormond Beach. We truly appreciate your support and look forward to helping you again whenever you need us.

- Honest-1 Auto Care Ormond Beach
5

Liz is an amazing customer service rep and is always friendly anytime I come in or call. They have done several major repairs on my vehicle and go above and beyond even when they are dealing with pain in the ass extended warranty people. Definitely my permanent mechanic!

Michelle, thank you so much for the great review! We truly appreciate your continued trust in our Ormond Beach team. Liz does an outstanding job taking care of our customers, and she’ll be very happy to hear your kind words. Navigating extended warranty companies can sometimes be challenging, but we always work hard to advocate for our customers and make the process as smooth as possible. We’re grateful to be your go-to shop and look forward to helping you whenever you need u

- Honest-1 Auto Care Ormond Beach
5

Excellent ! Here's my experience: First off, I was in customer service for 30 years, and rarely do I receive customer service at a level that I feel moved to write a review. This is only the third review I’ve ever given, not meaning I haven’t had good service in the past, but exceptional service is a rarity. When everything goes as expected good service should be a given, but when something doesn’t go exactly as planned, how a company and their representative handle the situation is the real test of customer service. Great people (Thanks Liz & Michelle), great shop, and they stand behind their work. I first learned about them from CarMax as a recommended shop for warranty repair for a broken power window, rear adjustable shock, and rear main oil seal failure. All work was done very quickly. So, when I had an engine light flash (misfire codes) I returned to Honest-1 for the repair, and again the repair was done on time and was on my way again. Well after 1 week I had another misfire code and took my vehicle back. They replaced a bad part (no fault of their own) and with no charge to me, I was on my way again. One last thing: When I had my first inspection, I asked about the brakes, and was told they were above 50% life left, unbeknown to them that I had been told by the dealer that they HAD to be replaced as they were almost completely gone. This is one of the reasons I will continue to give them my business, however the main reason is the people, especially Liz. JL

Thank you for the thoughtful review, JL. It means a lot that someone with 30 years in customer service took the time to share their experience with us. We’re glad CarMax recommended our shop and that our team was able to take care of your vehicle for both the warranty repairs and the later misfire concern. Sometimes parts can fail unexpectedly, but standing behind our work and making things right for our customers is very important to us. We also appreciate you mentioning the brake inspection. Providing honest information so customers can make the right decision for their vehicle is a core part of what we do. Liz, Michelle, and the entire team will be very grateful for your kind words. Thank you for trusting Honest-1 Auto Care, and we look forward to helping you again in the future.

- Honest-1 Auto Care Ormond Beach
5

Great service, Liz and Michelle are amazing! Will definitely be back.

Danny, thank you for the great review. We’re glad you had a great experience and that Liz and Michelle took such good care of you. Our team works hard to provide friendly, professional service, and it means a lot to hear that reflected in your visit. We appreciate your support and look forward to seeing you again whenever you need us

- Honest-1 Auto Care Ormond Beach
5

3 for 3. I have now been to Honest-1 for 3 major issues over the past decade. They have not only fixed the issue but done it with smiles, great customer service, free refreshments and a free shuttle service. As far as I’m concerned, this establishment is the best in the business and I will not take my vehicles to any other mechanic. 100% satisfied and happy customer

Jay, 3 for 3 over a decade… that’s the kind of streak we’re proud of. Thank you for trusting our Ormond Beach team with your major repairs over the years. Fixing the issue is important, but doing it with great service, a comfortable waiting area, refreshments, and shuttle support is all part of the experience we want every guest to have. Your loyalty and confidence mean the world to us. We’ll keep working hard to earn that “best in the business” title every single visit.

- Honest-1 Auto Care Ormond Beach
5

Very professional and courteous!! Always offering ride to home/work while work is being completed. Gives recommendations for car services .

Hi Nettie, Thank you so much for the kind words and for trusting our team with your vehicle! Being professional and courteous is the standard we hold ourselves to every day, and we’re glad you feel that. Offering rides home or to work is just one small way we try to make car care a little less disruptive to your day. We also appreciate you mentioning our service recommendations. Our goal is always to educate and prioritize, never pressure. We want you to feel confident about what your vehicle needs, when it needs it. and how it can save you money and trouble down the road. Thank you again for being part of our Honest-1 family.

- Honest-1 Auto Care Ormond Beach
5

Fantastic people. Great service. I will definitely be going back when needed. I highly recommend this location !!!!!!!

Terry, this just made our day. Thank you! Our team at Honest-1 Auto Care in Ormond Beach works hard to deliver service that feels professional, honest, and welcoming all at the same time, so hearing “fantastic people” means a lot.We truly appreciate the recommendation and look forward to taking great care of you whenever you need us again. Whether it’s routine maintenance or something unexpected, we’ve got you covered with our industry-best 3 year / 36,000 mile warranty.Thanks again for being part of the Honest-1 family!

- Honest-1 Auto Care Ormond Beach
Honest-1 Auto Care Ormond Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Ormond Beach (386) 262-1089 if you have any issues in accessing any area of our website.