Ormond Beach Auto Repair

Thank you so much for the fantastic review! We’re thrilled to hear Michelle and Barrett took great care of you and got your 2016 Subaru repaired and back on the road so quickly. We believe in giving our customers a thorough inspection, clear information, and honest recommendations without pressure, so it’s great to know that approach made your experience a positive one. Hearing that you left happy and plan to spread the word truly means a lot to our entire team. Thank you again for choosing Honest-1 Auto Care! We look forward to helping you with your Subaru for many miles to come, and don’t forget your repairs are backed by our 36 month / 36,000 mile nationwide warranty!

Thank you, Raul, for the wonderful review! We truly appreciate the kind words about our staff and technicians. Our Ormond Beach team works hard to provide professional, honest service, and it means a lot to hear we’ve become a trusted part of the neighborhood. Thank you again for choosing Honest-1 Auto Care Ormond Beach. We look forward to being here for you whenever you need us!

Thank you so much, Garry, for the incredible review! We’re thrilled to hear Matt, Barrett, and the entire Ormond Beach team delivered such a phenomenal experience from start to finish. Taking the time to thoroughly explain inspections, review options, and answer every question is a huge part of how we believe automotive service should be done. We’re also glad you appreciated our industry-leading 36 month / 36,000 mile nationwide warranty. We work hard to provide not only quality repairs, but also peace of mind long after you leave the shop. Your recommendation and trust truly mean a lot to us, and we’re honored to have earned a new customer. Thank you again for choosing Honest-1 Auto Care Ormond Beach, and we look forward to helping your friends and family whenever they need us!

Thank you for the fantastic review, Vanessa! We're thrilled to hear that you had such a positive experience with us. Providing exceptional customer service and transparent communication is always our top priority. We appreciate your kind words and look forward to serving you again in the future!

Thank you Marlene for your kind words! We're thrilled to hear that you had an excellent experience at our shop. We take pride in providing professional care to all of our customers and it's great to know that our efforts are appreciated. Thank you for recommending us!

Robin, thank you for sharing your experience. We’re sorry to hear about the frustration — we know how important reliable starting is. We do want to clarify that when a starter is replaced, it is fully tested at the time of service to confirm proper operation. Intermittent starting concerns can sometimes be difficult to duplicate, especially if the vehicle is starting normally at the time of inspection, which may have been the situation when you brought it back in. That said, if the starter we installed was truly faulty, that would be covered under our parts and labor warranty, and we absolutely would have addressed that for you. We would have appreciated the opportunity to recheck the vehicle under those conditions. We’d still like to understand exactly what occurred and review this further with you. Please reach out to our Manager, Matt, so we can look into the details and make this right if there’s something we missed. We stand behind our work and are always here to help.

This review is referencing a visit from “a few years ago,” yet we have absolutely no record of any visit under your name. You’re describing something as basic as checking fluid levels, which is a standard first-step procedure on every vehicle inspection. To suggest that was completely missed, while also claiming a completely unrelated diagnosis, does not align with how any professional shop operates—especially ours. A shifting concern is not diagnosed by assumption. There are multiple potential causes, and any legitimate process involves proper inspection and verification, not guesswork. Given the age of this claim, the lack of any record, and the inconsistencies in what’s being described, this review is highly questionable as it relates to our business. If this is truly about our location, and bothers you many years laterwe would expect you to contact us directly, provide verifiable details (vehicle, approximate date, invoice), and speak with a manager so it can be properly reviewed. Otherwise, this review should be removed or corrected, as it does not appear to reflect an actual experience with us. We document our inspections thoroughly, including photos and detailed reports, and stand behind both our process and our reputation.

Thank you for taking the time to share your experience. We do take feedback like this seriously. That said, we are unable to locate any record of this visit under your name, and since this was mentioned as occurring a few years ago, it does make it difficult for us to review the specifics. Our standard process includes a comprehensive digital inspection with photos and documentation, and checking fluid levels is always part of that inspection. We also want to note that symptoms like hard or jerking shifts can be caused by a variety of factors, which is why a thorough diagnostic process is so important before determining the exact cause. If this experience was with our location, we would genuinely appreciate the opportunity to speak with you directly and better understand what may have happened. Please feel free to reach out to our Manager, Matt, at your convenience. If this review may have been intended for a different shop, we kindly ask that you consider updating or removing it. We’re always here to help and are committed to providing transparent, professional service.

Hi Ed, We take claims like this very seriously, which is why we immediately conducted a full review of our records. We have no record of you or this vehicle ever visiting our Ormond Beach location, nor any history of this type of repair being performed here. Based on that, this review does not appear to be related to our business. Posting inaccurate information that misrepresents our company is concerning, and we respectfully request that you remove or correct this review immediately if it was intended for another shop or location. If you believe this review is in fact meant for us, we ask that you contact Our Manager Matt as soon as possible so we can properly investigate. At this time, there is no supporting documentation tying this claim to our facility. Honest-1 Ormond Beach Team