Ormond Beach Auto Repair

(386) 262-1089
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 4:00 PM
5

I came over from Ocala today. As I am making my way east on Granada, I hear a horrible noise underneath my car. Long story short, I decided to go to Honest 1. I had passed by there many times coming into Daytona. What a great decision that was!!! I had often wondered what I would do if I was over here and needed some type of assistance with my car. Now I know!!! Highly, highly recommend them!!!

Thank you for choosing us when you ran into an issue. It is always concerning to hear a new or horrible noise coming from your car. We are happy to have helped you get back on the road.

- Honest-1 Auto Care Ormond Beach
1

They changed my wife's spark plugs twice in 15,000 miles that didn't need to be done. I spoke to the manager in person about it and he blamed it on having two addresses on file yet it was the same name and vehicle. He offered store credit but we will not be back. Very disappointed.

Steve, Thank you for coming in to talk to us about the concern with your vehicle. As we spoke the two prior visits were 20 and 14 months ago. Our system did not match up each visit because a different address was used...one local and one out of state and no mention was made of the previous work being performed. Upon the second visit, your wife came in and told us that the dealer had told her she needed spark plugs, a fuel injection cleaning, and a replacement of leaking valve cover gaskets. She chose to have the cleaning service and spark plugs done. During out conversation you stated that you just had the spark plugs replaced again at another shop and the dealer had replaced them in the past. This is obviously unnecessary and if we had the history, we would not have done the work requested. We did offer you a full credit of what you had paid last year towards future work on your car. More than the dealership or the other shop offered. We are truly sorry to lose you as a customer. We would recommend that you find a new place and develop a history with them. Like going to a doctor, the quality of care goes up when you can see past actions taken. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

I appreciate the excellent service, the team is accommodating, I LOVE Ladies Night, and I am grateful for the financing options! Thanks Honest-1 Ormond Beach!! www.Facebook.com/AngieBEEproductions

5

Great experience. They communicated with me and did an outstanding job. I would highly recommend Honest-1 Auto Care in Ormond Beach. Mike and Eric and all the guys were great.

5

From the moment I walked in my experience was flawless and simple. All staff was extremely friendly and kept me updated the entire time I was waiting. The text info about my car is great and there was no concern about the services my car was receiving. I will continue to use them for any auto needs and all my future oil changes.

5

Love the people

Jennifer, We are happy that our H1 team was able to help you. Our goal is to make your visit with us as pleasant as possible. We look forward to helping you with any further automotive needs you may have in the future.

- Honest-1 Auto Care Ormond Beach
5

I'm very grateful for Ladies Night!

5

I was passing through Ormond Beach on my way to Miami when the splash guard on my car detached and started dragging on the road. I stopped at Honest-1 and they removed what remained of the splash guard, and they let my dog and I sit in their waiting area and gave us both water and snacks while we waited. The staff was very friendly and turned what was initially an annoying and potentially costly situation into a very pleasant and affordable one. I wish I lived in Ormond Beach so I could take my car to Honest-1 Auto Care for regular servicing.

Devrah, We appreciate you taking time to write us a review. There is nothing worse to be away from home and have car issues. We are glad it was nothing major and we will do our best to make you feel at home while waiting. We hope the rest of your trip home was uneventful and please come in if you are in Ormond Beach again. We enjoy people dropping in just to say hi. Take care, H1 Team

- Honest-1 Auto Care Ormond Beach
5

Great repairs and honest personnel! I recommend them strongly.

5

Awesome service from start to finish, had some issues with a classic Cadillac and these guys got it in the shop fast. Definitely making them my go to shop for all my cars

Jeff, Thank you for the very nice review. We enjoy working on classic cars. You can't connect a computer to them to look for issues as we do with new cars. We have a couple of mechanics that remember when those cars were new so it brings back old memories for them. :) We hope you get years of enjoyment out of your Cadillac. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
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