They were very professional and provided great initial service. They were very prompt in diagnosing my truck. I had an answer within one day. However, not the place to go if you're facing an in dept electrical issue. They do not have the qualified mechanics to provide this service. They themselves recommended taking the truck to the dealer.
Hello Craig- Thank you for taking the time to leave us your feedback. We appreciate you highlighting our prompt diagnosis and professional service during your initial visit. We're glad we were able to quickly identify the issue with your truck. We understand your disappointment regarding the in-depth electrical issue. We strive to provide comprehensive services, and we regret that in this particular case, we were unable to meet your needs. We believe in providing the best possible solutions for our customers, and in complex electrical situations, manufacturer-specific expertise is often crucial. That's why we recommended taking your truck to the dealership, where they have specialized tools and training for those intricate systems. We value your honesty and will use your feedback to evaluate our service offerings and ensure we are transparent about the scope of our capabilities. We hope that despite this, you found our initial service helpful and that you will consider us for future general automotive needs- Wishing You All the Best- The H1 Team !!
- Honest-1 Auto Care Ormond Beach