Ormond Beach Auto Repair

Service was amazing top to bottom. Liz was very sweet from the start regardless of the fact that I was waiting on them to open to call. Handled everything efficiently and was so kind throughout the whole process. The technicians I spoke with could not have been more kind or explanatory. Will 100% be back anytime any service is needed. 5 stars all the way around

Great job diagnosing and fixing the problem. The ability to use snap finance means you can fix what needs to be done. Friendly staff went above and beyond. Will return when needed

(Translated by Google) Prompt service, detailed car inspection, and understandable explanations. Above all, reasonable pricing. It is a shop I am likely to visit again. (Original) 빠른응대 디테일한 자동차 검사 이해가능한 내용 설명 무엇보다 이해가능한 비용임 다시 방문할 가능성이 높은 매장임

I have been a customer of Honest 1 Auto for a few years, And have had very good experiences to date. My nephew was visiting from out of town, and ended up having issues with the power steering on his European make vehicle. I called Honest 1 Auto and they said they could take a look at it, but it’s not their specialty for this brand of car. we appreciated their honesty about this so we brought the car in, over a couple of days they ran several diagnostics. They did find a problem, but unfortunately, we’re not able to fix it. Upon telling my nephew this, they also said that they were not going to charge him for the hours that they put in to look at the car. This is why they can call themselves Honest 1 Auto. I am grateful that they gave it their all And did not charge my Nephew. Thank you so much. I look forward to doing continued business with you.

Thank you Liz for your help and assistance. I always have a great experience doing business with you all.

Honest1 (Nova and Hand Avenue) inspection indicated NO PROBLEMS on my 55,000 miles Honda Fit, except it needed an oil change and a sway bar replacement. The car was running fine. I paid $1,471.10 for sway bar, oil change and flushing. (Way too much!!) Within days my car wasn’t starting properly. Honest1 gave me an estimate of $1,276.87 for a starter. I knew this was twice the price you could get it done elsewhere but when I told them I would pick up my car, they said I couldn’t do that, since the car was all apart. I remembered I had signed, initialed and dated TOTALLY BLANK forms that morning and realized I probably agreed to pay their estimate. I very reluctantly let them install the starter and drove it home. At the same time of the starter installation, I received a text from Honest1 telling me their inspection process determined that my 25 month old battery was low and that I might not make it out of the parking lot. I declined their offer to install a new one. (And wondered why the battery passed the original inspection just weeks before.) The very next day I was again having the same starting problems. AFTER SPENDING $2,749.97 on a car that was running fine before I brought it to Honest1, I certainly was NOT going to add more damage to my bank account. A local reputable car repair man told me the starter was bad, put in a new one for $509.40, gave me the Honest1 starter part and told me to at least get the money back for the overpriced $825.68 part. Honest1 told me I broke their rules of not letting them work on the car, so no refund would be made to me. They gave me the phone number to “corporate”. It was NOT corporate – it was a warranty claim center. The center said if I had driven more than 25 miles from Honest1 for a second starter, it would have been a legitimate warranty reimbursement, but I was not entitled to any refund. I cannot find a phone number for corporate in St. Petersburg, FL. I’ve had a $2,700 hard life lesson and hope all my friends, family and acquaintances won’t go through this same devastation. Let me be a lesson. If your gut tells you run before you get screwed – then RUN!!

Our Hyundai stalled on I-95 about 4 miles north of Ormond Beach, and after some effort we got it running just enough to make it to Honest-1 Auto. By the time we reached their shop, the car completely broke down right at the entrance. Without hesitation, two of the techs, Bryton and Stephen came running out to help push our car safely into the shop. Their kindness and quick response instantly put us at ease. After a quick but thorough assessment, they diagnosed the issue — a blown bearing that unfortunately killed the engine. Even though this wasn’t a repair they could fix on the spot, they were incredibly professional, honest, and compassionate in walking us through our options. They truly live up to their name — Honest-1 Auto. Michelle and Liz were so wonderful, offering clear advice on how to proceed and guiding us on the next steps to get the car to Hyundai. The entire team went above and beyond in a stressful situation. We couldn’t be more grateful for their honesty, kindness, and genuine care. If you’re ever in need of auto help in the Ormond Beach area, Honest-1 Auto at 720 S Nova Rd is the place you want to be!

Honest 1 is the BEST !! Always professional and courteous. Don’t forget to ask for Liz and Michelle ❤️ I came in today to have my rear brake light replaced as it was out. They were able to fix it right away and the service was complementary as I am a regular customer. Todd is amazing as well 😊 !

The name says it all: Honest One Auto Care. They are A One in terms of knowledge and service and honest, as well. I highly recommend them. I’ll never go anywhere else.