Ormond Beach Auto Repair

Me and my parents always come here for the car service, but my experience today was very unfortunate. I came in at 1ish, had come early because I set an appointment. The guy at the desk tells me they wont fix my car til Monday because they close at 4. I get it, my problem might take a minute…but don't let me make an appointment if you’re just going to turn me away when I get there. Very disappointed.

everything went great, thank you

Beyond impressed!! This is my new go to auto repair shop. As advertised! They fixed my truck same day and I came in without an appointment. Great knowledgeable prompt service. The inspection was spot on and the pricing was competitive. This may have been the greatest shopping experience I've ever had, and I have high standards. I spent a couple thousand dollars here and I feel great about it. I've actually just left them another one of my trucks because I have so much faith in them. THANK YOU!! Faith restored.

Service was amazing top to bottom. Liz was very sweet from the start regardless of the fact that I was waiting on them to open to call. Handled everything efficiently and was so kind throughout the whole process. The technicians I spoke with could not have been more kind or explanatory. Will 100% be back anytime any service is needed. 5 stars all the way around

Great job diagnosing and fixing the problem. The ability to use snap finance means you can fix what needs to be done. Friendly staff went above and beyond. Will return when needed

(Translated by Google) Prompt service, detailed car inspection, and understandable explanations. Above all, reasonable pricing. It is a shop I am likely to visit again. (Original) 빠른응대 디테일한 자동차 검사 이해가능한 내용 설명 무엇보다 이해가능한 비용임 다시 방문할 가능성이 높은 매장임

I have been a customer of Honest 1 Auto for a few years, And have had very good experiences to date. My nephew was visiting from out of town, and ended up having issues with the power steering on his European make vehicle. I called Honest 1 Auto and they said they could take a look at it, but it’s not their specialty for this brand of car. we appreciated their honesty about this so we brought the car in, over a couple of days they ran several diagnostics. They did find a problem, but unfortunately, we’re not able to fix it. Upon telling my nephew this, they also said that they were not going to charge him for the hours that they put in to look at the car. This is why they can call themselves Honest 1 Auto. I am grateful that they gave it their all And did not charge my Nephew. Thank you so much. I look forward to doing continued business with you.

Thank you Liz for your help and assistance. I always have a great experience doing business with you all.

Honest1 (Nova and Hand Avenue) inspection indicated NO PROBLEMS on my 55,000 miles Honda Fit, except it needed an oil change and a sway bar replacement. The car was running fine. I paid $1,471.10 for sway bar, oil change and flushing. (Way too much!!) Within days my car wasn’t starting properly. Honest1 gave me an estimate of $1,276.87 for a starter. I knew this was twice the price you could get it done elsewhere but when I told them I would pick up my car, they said I couldn’t do that, since the car was all apart. I remembered I had signed, initialed and dated TOTALLY BLANK forms that morning and realized I probably agreed to pay their estimate. I very reluctantly let them install the starter and drove it home. At the same time of the starter installation, I received a text from Honest1 telling me their inspection process determined that my 25 month old battery was low and that I might not make it out of the parking lot. I declined their offer to install a new one. (And wondered why the battery passed the original inspection just weeks before.) The very next day I was again having the same starting problems. AFTER SPENDING $2,749.97 on a car that was running fine before I brought it to Honest1, I certainly was NOT going to add more damage to my bank account. A local reputable car repair man told me the starter was bad, put in a new one for $509.40, gave me the Honest1 starter part and told me to at least get the money back for the overpriced $825.68 part. Honest1 told me I broke their rules of not letting them work on the car, so no refund would be made to me. They gave me the phone number to “corporate”. It was NOT corporate – it was a warranty claim center. The center said if I had driven more than 25 miles from Honest1 for a second starter, it would have been a legitimate warranty reimbursement, but I was not entitled to any refund. I cannot find a phone number for corporate in St. Petersburg, FL. I’ve had a $2,700 hard life lesson and hope all my friends, family and acquaintances won’t go through this same devastation. Let me be a lesson. If your gut tells you run before you get screwed – then RUN!!