Ormond Beach Auto Repair

Broke down on I95 in Daytona on my way home to Cutler Bay. Extremely grateful my insurance company recommended Honest-1. Very courteous service, and Dennis kept me abreast of the progress of the repair while we stayed with friends in Titusville. While I pray I don't ever repeat the experience of breaking down like this again, if I do, i hope it's close to Honest-1.

My college age sons' car broke down on way to school and needed to be towed. His car was towed to Honest-1. We were not familiar with the area, or the mechanic. We were pleasantly surprised with the service. They were friendly and kept us informed; returned phone calls, and called when they said they would. They were very descriptive and helpful. Their shop is clean and comfortable. Thank you, Christine and Honest-1, for being friendly, helpful and for making a lousy situation more settling and comfortable.

We took both of our vehicles in for an oil change this week. Service Advisor Michael Nadson was very courteous from the moment we walked through the door. Mike made sure to keep us up to date with estimates and a few recommendations for future work to be done to keep our cars running smoothly. He even noticed a potential safety hazard with our front tires and took care of everything promptly and efficiently. The facility is super clean and provides superior customer service! Thank you, Rick Perez & Family

I went to Honest-1 on a Saturday morning at 7:30 am; 1st customer there! Service advisor Michael Nadson asked me what was going on with my car and informed that he could get a mechanic to come out to the parking lot just to listen to the horrible sound coming from under the hood. Archie; mechanic came out and feared it was engine trouble. I go back inside and Michael offers me coffee, water etc.... he then proceeds to tell me that he may not be able to take the car in because...

I went to Honest-1 on a Saturday morning at 7:30 am; 1st customer there! Service advisor Michael Nadson asked me what was going on with my car and informed that he could get a mechanic to come out to the parking lot just to listen to the horrible sound coming from under the hood. Archie; mechanic came out and feared it was engine trouble. I go back inside and Michael offers me coffee, water etc.... he then proceeds to tell me that he may not be able to take the car in because they are so busy. Well about 30 minutes go by and JJ; mechanic inspects the vehicle and runs a diagnostic check and discovers that I only need an alternator! Michael comes over and says "You are one lucky lady"! He called 4 different shops to find my alternator and assures me that they can get the job done in 1 day! Michael was nice enough to give me a ride home and explain the estimate. Approximately 4 hours later my car was fixed!! AMAZING customer service gentlemen! Michael Nadson is by far one the best service advisors that I have ever had to deal with!

I always receive great customer service when I go to Honest 1. The folks there are super friendly and considerate. They are always able to get me in on my schedule. I appreciate that they are open on Sunday as well, that is convenient since I work out of town during the week. I always talk about Honest 1 and recommend to my family and friends/co-workers. The atmosphere is very welcoming and the fact that they have beverages and snacks there for the customers is a plus. I started going to Honest 1 in S. Daytona but was so glad when this one in Ormond Beach opened because it is 3 minutes from my home.

I am from Jacksonvile and my mother in law lives in Ormond, and on Tuesday my wife was down to visit and as she was leaving to head back to Jax during a torrential down pour her wipers went out on her Lexus. I found Honest-1 on the web and called and talked to Christine who assured me that my wife would be taken care of and they would not let her leave if she would not be 100% safe. These folks are great. When in trouble, don't hesitate to call them. They have extended hours and will go above and beyond to help.

I could tell my truck was in need of a new battery and the independent mechanic we loved and trusted for over 11 years had recently retired. I'm so glad I tried this shop for the battery. Now I'm back for an oil change. I really like the whole group, you can tell that they enjoy their work, their customers and each other, but I'm especially fond of the Service Adviser Kristine M. She is friendly and pleasant and explains things thoroughly and clearly without using too many big technical words. And it's not just with me, because I've heard her explain car stuff to other customers while I was waiting in the comfortable, clean lobby, and I learned a thing or two in the process. I will now be bringing both of our cars for maintenance and repairs for the good value, good service and pleasant atmosphere at Honest 1 Auto Care. Thanks!

Highly recommend. ..honest...fair...quick...they don't UPSELL you .. Best Service I have ever received...and I have lived in quite a few places.. I WILL. BE BACK...trying to convert ALL my friends and family...but they think it's TOO good to be true..

I was tired of the bad service I got from the local Chrysler dealerships so i decided to try your service. I had a pretty good grip on ASE trained personnel and maintaining the warranty without going to the dealership so I decided to try your business. My experience with your facility was very positive so much so that I will be back for scheduled service. I hope you maintain the high level of service so I don't have to crawl back to the dealership for service. I will be back!