Ormond Beach Auto Repair

Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 4:00 PM

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5

We've worked with Honest-1 in Ormond Beach for the past couple of years. When we purchased new tires at another business, they told me I needed an alignment. I didn't have uneven wear on the old tires, so I was suspicious that they were trying to sell me something I didn't need. I stopped at Honest 1 and talked to Dennis. In just a couple of minutes, He had checked my alignment and said that it was perfect and didn't need to be realigned. Every time I've done business with Honest 1, they are honest and very easy to work with. I'll be back next time my car needs service. Thank You

John, Thanks for coming to us for so long. We look forward to seeing you each time. We offer everyone a free alignment check. No need to pay for a service that is not really needed. We are glad we could save you some money and we look forward to your next visit. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

I have had an excellent experience, Mike the supervisor and George the technician have been very thorough and detailed throughout many issues with my 2008 Ford Explorer, explaining extensively what is needed and also what is not. This was my first choice among multiple shops due to the excellent customer service and technical experience shown firsthand, as I do plenty of research and digging myself to be somewhat knowledgeable of the problems with this vehicle. PLUS one cannot beat the 3 year 36k mile warranty that this company provides. Absolutely recomended!!

Kyle, Thanks for allowing us to work on your Explorer. We truly feel honored that you trusted us with your vehicle. George is one of our master mechanics who works on every car like it belongs to his mother. He takes a LOT of pride in his work. Thanks again for coming to our shop and we look forward to working with you in the future. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

Great company! Mike made the whole experience very easy & enjoyable. They earned a client for life!!

Jason, Glad we met your needs and expectations. Mike and Jay and Dennis are great people to have upfront with our customers. They make a great team to ensure our customers have a positive experience. Thanks for taking time to write us a review and we look forward to seeing you again. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

Since moving into the area I have used Honest-1 in Ormond as my exclusive auto care provider, and I could not be happier. From routine oil changes to larger projects, I have never experienced anything less than the best. Just today I dropped my car off for an oil change, and Mike alerted me that my air filters were nearing the end of their time. Instead of pressuring me into a decision, he walked me through the pros and cons of changing filters right away, or waiting until my next visit. Great staff, great location, great lobby and amenities, GREAT service, no pressure. Cannot recommend this staff and location enough.

Austin, We greatly appreciate you choosing us and we are very proud to be servicing your vehicle. We will make sure we provide you the best value of any place around along with the best service. Thanks for the review and for seeing us. Take care, H1 Team

- Honest-1 Auto Care Ormond Beach
5

Went into Honest-1 and found 3 friendly fellows in a clean bright reception space all eager to help! Their attitude was awesome good! I was a tourist and they saved the holiday with their fast, straightforward service. Would recommend them in a heartbeat!

We appreciate you coming into our shop and meeting our front staff. We hope you had a great time in the Ormond Beach area and of course visiting with us. Thanks for taking the time to write us a review. Have a great stay, H1 Team

- Honest-1 Auto Care Ormond Beach
5

Mike is the best! He’s the only mechanic I trust. Every time I have an issue with my car he gets me right in and takes care of the problem. He offers superior customer service to everyone he comes in contact with. The facility is always clean and nicely decorated. Honest-1 really knows how to take care of their customers. I highly recommend them.

AV, Mike is a great advocate for our customers and makes sure that they receive the best service around. So glad that he is meeting your expectations and needs. We look forward to working with you in the near and long term future. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

Friendly, knowledge folks and very thorough!

5

Always had great service friendly office personnel

5

So impressed by Dennis and our experience at Honest-1! We are visiting from out of state and are thrilled to have found a local doc for our geriatric minivan. Wish there were more stars to give, they deserve them all!

1

Brought my car here for an inspection when selling it at the buyer's request. The inspection took 4 hours instead of the quoted 2 hours. Once the results came back, they hadn't even run all the tests they were hired and paid to do! Had to bring the car back in so that they could finish the work they should have done in the first place, but dropped the car off this time and used their "shuttle" to get home. When the vehicle was ready for pickup, it took 3 days of trying to arrange the shuttle before I just had someone drop me off, because the first day they were about to let their people go home early, the second day was an excuse that didn't make much sense to me, and then they told me they dropped the shuttle off for maintenance and didn't know when they would get it back... Rediculous! After all of this headache, I sold the vehicle because the tests came back okay, but the buyer immediately had an expensive repair come up that the inspections and testing should have easily detected the problem and I could have had it fixed under warrantee, now the buyer is out a few thousand dollars for no reason! I do not recommend this place to anyone and I will never trust my car to them.

Mr Fox, We apologize sincerely for the issues that arose with the shuttle service. Our shuttle driver leaves at 5:00pm if no shuttles are scheduled for the evening. He frequently and willing stays past 5pm if he knows someone needs to be dropped off or picked up. We had not planned/expected you wanting to be picked up that evening...our fault. We did perform the two compression and leak down tests you asked us to perform which came back in a normal range. We are happy to provide you a written certificate and documented proof (dated pictures of the test results). You did the right amount of due diligence when selling the car to the buyer. Engine issues do happen without warning and suddenly. At the time the car was in our shop, there was not an engine issue for the warranty company to cover. Another shop could have fabricated an issue to do the warranty work. We would not..did not! We are never going to generate an artificial issue. We do wish the buyer the best and once he gets the car running, we hope he enjoys it. Al the best, H1 Team

- Honest-1 Auto Care Ormond Beach
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