Wonderful experience. Scheduled an appointment for a brake noise I heard. They diagnosed my issue for two days, looking for the issue. Turned out to be noisy Audi brakes that get worse as they get older. Picked up my car, and was told there was no charge for the diagnosis process. Best service, and most honest company I have dealt with since moving to FL three years ago. They could have thrown parts at the problem, but instead, they took the time to give me a Free and Honest opinion of my problem. Thanks again, you have earned my trust and my business moving forward.
Hello Randy ! Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you had a positive experience at our shop. We take pride in being honest and transparent with our customers, so we're glad you appreciated our thorough diagnosis and free consultation. Our goal is to always provide the best service possible, and that includes finding the root cause of the problem, not just replacing parts. We understand that noisy brakes can be concerning, and while it wasn't the outcome you were hoping for, we're happy we could provide some peace of mind. When you are ready for new brakes, or any future car needs, please don't hesitate to give us a call. We'd be happy to earn your continued business! Thanks again for choosing us, and for the kind words. We look forward to seeing you down the road- Wishing You all The Best- The H1 Team !!!
- Honest-1 Auto Care Ormond Beach