Ormond Beach Auto Repair

Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 4:00 PM

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5

Since I moved to Ormond (5 years ago) Honest One has always been where I go for routine maintenance on my vehice. I have always had a pleasant experience. Liz, Jay and all the staff are friendly, educated and take the time to review and explain what your vehicle requires to be repaired. They show patience and work with you. Lobby is clean. You can bring your office there and work if need be in their workstation area. Coffee is strong, which is great! I recommend Honest One... Thanks guys.

Hello Renee, thank you so much for your kind words about Honest One! We're so glad to hear that you've had a positive experience with us over the past five years. We strive to provide our customers with the best possible service, and we're happy to hear that our team members are meeting your expectations. Liz, Jay, and the rest of our staff are passionate about helping our customers, and they're always willing to go the extra mile. We're also glad to hear that you appreciate our clean lobby and workstation area. We want to make sure that our customers feel comfortable and welcome while they're waiting for their vehicles to be serviced. Thank you again for your business and your positive review. We appreciate your support!

- Honest-1 Auto Care Ormond Beach
5

Outstanding people! Saved my vacation and fixed my transfer case on my car. I'm from Michigan and they were awesome! Highly recommend them.

Hi Sandy! Thank you so much for your kind words and 5-star review! We're so glad to hear that we were able to save your vacation and fix your transfer case. We know that car trouble can be stressful, especially when you're on vacation, so we're always happy to help our customers get back on the road as quickly as possible. We also appreciate your recommendation. We're always striving to provide our customers with the best possible experience, and it means a lot to us to know that you were satisfied with our service. We hope to see you again soon, but hopefully not for car trouble! Wishing You All the Best- The H1 Team!!!

- Honest-1 Auto Care Ormond Beach
5

We lost our AC at the beginning of a loooong trip back to canada in the sweltering heat. Honest 1 Ormond Beach Location saved the day. I don’t think we’ve ever met a more professional and conscientious, client focused business in the automotive industry. They truly went above and beyond to get us safely on our way in comfort. GREAT JOB. The employees were all outstanding and I suspect that kind of client focused service comes from the top. Which we had this franchise here in Toronto Canada.

Dear Joselle, Thank you so much for your kind words! We're so glad to hear that Honest 1 Ormond Beach was able to help you out in a time of need. We know that losing your AC on a long road trip can be a major inconvenience, so we're glad that we were able to get you back on the road safely and in comfort. We're also proud of our team of employees, and we're glad that you found them to be professional, conscientious, and client-focused. We believe providing excellent customer service is essential to our success and always work to improve our skills. We're always happy to hear from our customers and appreciate your feedback. We'll use it to continue to improve our business. We're glad to hear that you would recommend our franchise to others in Toronto. We're always looking for ways to expand our business, and we're confident that our client-focused service would be a hit in Canada. Thank you again for choosing Honest 1 Ormond Beach! We hope you have a safe and enjoyable trip back to Canada- Wishing You All the Best- The H1 Team!

- Honest-1 Auto Care Ormond Beach
5

Honest-1 is, as the name implies, first and foremost, honest. I have had them service my older car for a number of years and I am always given a clear picture of what services are absolutely necessary for performance and/or safety as well as those services which could be delayed or are simply cosmetic or for my convenience as the driver. Furthermore, I am always called if there is a change in the required service and/or the stated estimate for the services being performed. I have always been 5-Star satisfied when I drive home.

Sheila- Thank you so much for your kind words! We're so glad to hear that you've had a positive experience with Honest-1. We take our name very seriously and are committed to providing honest and ethical customer service. We're also glad you mentioned that we always give you a clear picture of what services are necessary for your car. We believe that it's essential to be transparent with our customers, so they can make informed decisions about their car's maintenance. We appreciate your feedback about our communication practices. We always want to keep our customers informed about their car's service, and we're glad that you find our communication to be clear and timely. We're always happy to hear from our customers and appreciate your feedback. We'll use it to continue to improve our business. Thank you again for choosing Honest-1! We hope you have many more years of safe and reliable driving- Wishing You All the Best- The H1 Team!

- Honest-1 Auto Care Ormond Beach
5

Liz and Jay were amazing. Great staff that care about their jobs . Highly recommended!

Henrick- Thank you so much for your kind words! We're so glad to hear that you had a positive experience with Liz and Jay. They are both amazing members of our team, and we're lucky to have them. We're also glad that you mentioned that they care about their jobs. We believe that providing excellent customer service is essential to our success, and we're always looking for employees who are passionate about their work. We're always happy to hear from our customers and appreciate your feedback. We'll use it to continue to improve our business. Thank you again for choosing us! We hope you have a great day.

- Honest-1 Auto Care Ormond Beach
5

Liz took good care of me. She’s terrific!! Everyone at Honest 1 is so professional and friendly. Tom was excellent he explained everything clearly and price was Right!!!! Thank you everyone!!

Mitch, Thank you so much for your kind words! We're so glad to hear that you've been a loyal customer for over 5 years. We're proud to have Liz and her crew as part of our team, and we're grateful for their dedication to providing excellent customer service. We're also glad to hear that your car was ready so quickly. We know that having your car towed can be an inconvenience, so we do our best to get your car back to you as soon as possible. We're always happy to hear from our customers and appreciate your feedback. We'll use it to continue to improve our business. Thank you again for choosing Honest-1! We hope you have many more years of safe and reliable driving- Wishing You All the Best- The H1 Management Team!

- Honest-1 Auto Care Ormond Beach
5

A name carry a lot of weight, never consciously giving thought to a business name (Honest) was well beyond what I expected. Within a few minutes with the services representative ,I notice something a little unusual about my customer experience they where honestly customer conscious. Working in and environment that was very ,very ,clean and pleasant, efficient and very engaging. Restrooms tell a lot about any business establishment and it’s credibility. My momma always say a bathroom tells everything about a person. Well the bathroom, the customer service with the two front people and the gentleman that sits in the back has mastered customer service and the business mission of being honest. You have mastered the competitive advantage of being a Honest business with customer satisfaction and honesty.

Dear Jacyueline, Thank you so much for your kind words! We're so glad to hear that you had a positive experience with our business. We take our name very seriously, and we're committed to providing honest and ethical customer service. We're also glad that you noticed how clean and pleasant our environment is. We believe that a clean and well-maintained space is important for creating a positive customer experience. We appreciate your feedback about our restrooms. We know that they can be a reflection of our business, so we take great care to keep them clean and well-stocked. We're also grateful that you mentioned our customer service representatives. We're proud of the team we have assembled, and we're always working to improve our customer service skills. Your feedback is valuable to us, and we'll use it to continue to improve our business. Thank you again for choosing Honest! Wishing You All the Best- The H1 Team! P.S. I love your mom's saying about bathrooms! It's so true.

- Honest-1 Auto Care Ormond Beach
1

Place gave my keys to someone and let them take my vehicle. No phone call no explanation.

4

Al, thank you so much for your positive feedback! We’re glad you had a great experience, and we hope you’ll take the time to leave a more detailed review on our website or social media page, letting us know what we could do better to gain a Five Star Review from you next time. Thanks again!”- The H1 Team

- Honest-1 Auto Care Ormond Beach
4

No problems.

We are incredibly grateful you took the time to leave us a 4-star review. Apart of our growth process, is learning from our successes and failures. We would greatly appreciate further insight into what steps we can take to improve your next visit to our repair facility. In the meantime, thank you again for allowing us to be of service to your auto repair needs- Wishing You All the Best- The H1 Team!!!

- Honest-1 Auto Care Ormond Beach
Honest-1 Auto Care Ormond Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Ormond Beach (386) 262-1089 if you have any issues in accessing any area of our website.