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Ormond Beach Auto Repair

(386) 262-1089
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 4:00 PM
5

I went to Honest-1 on a Saturday morning at 7:30 am; 1st customer there! Service advisor Michael Nadson asked me what was going on with my car and informed that he could get a mechanic to come out to the parking lot just to listen to the horrible sound coming from under the hood. Archie; mechanic came out and feared it was engine trouble. I go back inside and Michael offers me coffee, water etc.... he then proceeds to tell me that he may not be able to take the car in because...

These are the types of experiences we strive for at Honest 1. Thank you so much for coming in. We hope we don't see you too soon, but will be glad to help you when you need us.

- Honest-1 Auto Care Ormond Beach
5

I went to Honest-1 on a Saturday morning at 7:30 am; 1st customer there! Service advisor Michael Nadson asked me what was going on with my car and informed that he could get a mechanic to come out to the parking lot just to listen to the horrible sound coming from under the hood. Archie; mechanic came out and feared it was engine trouble. I go back inside and Michael offers me coffee, water etc.... he then proceeds to tell me that he may not be able to take the car in because they are so busy. Well about 30 minutes go by and JJ; mechanic inspects the vehicle and runs a diagnostic check and discovers that I only need an alternator! Michael comes over and says "You are one lucky lady"! He called 4 different shops to find my alternator and assures me that they can get the job done in 1 day! Michael was nice enough to give me a ride home and explain the estimate. Approximately 4 hours later my car was fixed!! AMAZING customer service gentlemen! Michael Nadson is by far one the best service advisors that I have ever had to deal with!

5

I always receive great customer service when I go to Honest 1. The folks there are super friendly and considerate. They are always able to get me in on my schedule. I appreciate that they are open on Sunday as well, that is convenient since I work out of town during the week. I always talk about Honest 1 and recommend to my family and friends/co-workers. The atmosphere is very welcoming and the fact that they have beverages and snacks there for the customers is a plus. I started going to Honest 1 in S. Daytona but was so glad when this one in Ormond Beach opened because it is 3 minutes from my home.

Patricia, you made our day with your review. We are here to give superior service to our customers and treat everyone like family. We are glad that we are accomplishing that. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

I am from Jacksonvile and my mother in law lives in Ormond, and on Tuesday my wife was down to visit and as she was leaving to head back to Jax during a torrential down pour her wipers went out on her Lexus. I found Honest-1 on the web and called and talked to Christine who assured me that my wife would be taken care of and they would not let her leave if she would not be 100% safe. These folks are great. When in trouble, don't hesitate to call them. They have extended hours and will go above and beyond to help.

Tom, We were very happy to help your wife last week. It was really our pleasure. We hope that her trip back to Jax went smoothly. We hope that we see you again but in less stressful times. All our best. H1 Team.

- Honest-1 Auto Care Ormond Beach
5

I could tell my truck was in need of a new battery and the independent mechanic we loved and trusted for over 11 years had recently retired. I'm so glad I tried this shop for the battery. Now I'm back for an oil change. I really like the whole group, you can tell that they enjoy their work, their customers and each other, but I'm especially fond of the Service Adviser Kristine M. She is friendly and pleasant and explains things thoroughly and clearly without using too many big technical words. And it's not just with me, because I've heard her explain car stuff to other customers while I was waiting in the comfortable, clean lobby, and I learned a thing or two in the process. I will now be bringing both of our cars for maintenance and repairs for the good value, good service and pleasant atmosphere at Honest 1 Auto Care. Thanks!

Thank you for giving us an opportunity to serve you. We want to do more than just provide quality service. We want to educate and show our customers what we find (if anything) and what might need to be done. The more our customers know, the greater the chance we will see them again. THANKS SO MUCH! Honest-1 Team

- Honest-1 Auto Care Ormond Beach
5

Highly recommend. ..honest...fair...quick...they don't UPSELL you .. Best Service I have ever received...and I have lived in quite a few places.. I WILL. BE BACK...trying to convert ALL my friends and family...but they think it's TOO good to be true..

We really appreciate the nice comments. If your friends mention you when they come in, we give a $10 referral discount to both your friend and to you. No limit so we hope we can give you hundreds of dollars in referral discounts. (smile). BUT most importantly we are very happy that you were satisfied with our service to you. Thanks for the nice review. H1Team

- Honest-1 Auto Care Ormond Beach
5

I was tired of the bad service I got from the local Chrysler dealerships so i decided to try your service. I had a pretty good grip on ASE trained personnel and maintaining the warranty without going to the dealership so I decided to try your business. My experience with your facility was very positive so much so that I will be back for scheduled service. I hope you maintain the high level of service so I don't have to crawl back to the dealership for service. I will be back!

Larry, We really appreciate your feedback! We are here for the long term and WILL NOT go backwards in any area, especially customer service. We know we can beat the dealerships in every area and we will try to prove it to you on every visit. THANKS again for visiting with us.

- Honest-1 Auto Care Ormond Beach
5

Wonderful service

We are VERY happy that you had a good experience with us. We do get excited over them and will do what ever we can to make our customers happy. We all win that way. Again thanks and we look forward to seeing you again! H1 Team

- Honest-1 Auto Care Ormond Beach
5

I already submitted a great review a couple of weeks ago. Let me know if you did not receive it, I will resubmit it.

5

I came here for an oil change. They were so reasonable and honest that I ended up making another apt for my air conditioner to be serviced. Was from out of town so I was very pleased not to get taken advantage of๐Ÿ˜Ž

We REALLY appreciate your kind words and that you had a positive experience with us. You made our day!! We hope that we can be of service in the future. All the best. Honest-1 Team

- Honest-1 Auto Care Ormond Beach
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