Ormond Beach Auto Repair

Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 4:00 PM

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1

First clue NOT to use this place is in their name, “Honest”. If a business has to tell you that they’re “Honest”, it’s a warning. Female Receptionist is extremely rude, talks to Costumers with no respect. She speaks with a nasty attitude. Had brought car in for “Diagnostic” for a Faulty Purge Valve, they couldn’t figure it out, I had to Diagnose the problem myself. They replaced the valve, paid invoice, and left. 3 weeks later, the problem comes back. But, I learned the first time that they are not real bright here, so I took it to Auto Solutions Of Ormond, where they fixed the problem and where kind enough to discount their work for me because of how I was treated and robbed by “Honest” One. Beware of this place....

We apologize for your bad experience. The women you talked to was a Service Advisor, not a receptionist and she generally has a very good rapport with her customers but you are upset so definitely we handled things wrong. . We apologize again for that. We do have a strong team of techs and if something goes wrong 3 weeks or up to 3 years after installation we will correct it. We do wish you the very best with your vehicle.

- Honest-1 Auto Care Ormond Beach
5

Had some brake noise coming from my car so I took it here, they got me in the same day and were able to find out what was wrong in just a couple hours. My service advisor Liz was so great, instead of trying to sell me brakes she said all I need was a few parts and to clean and adjust them. Everyone there was so pleasant to deal with and really lived up to the name. I highly recommend

Thank you very much for sharing your experience with us Jerry, it is very much appreciated by us. We can’t wait to have you back with us!

- Honest-1 Auto Care Ormond Beach
5

Thank you Marsha for allowing us to service your automotive needs over the years. We greatly appreciate You !!!

- Honest-1 Auto Care Ormond Beach
5

Replaced the front brake rotors on time and reasonably priced.

Thank you Curley for allowing us to be of assistance to you. We appreciate you and look forward to helping you in the future with any further repair services.

- Honest-1 Auto Care Ormond Beach
5

Thank for Dianna for taking the time to leave us a review.

- Honest-1 Auto Care Ormond Beach
5

Honest-1 Auto is very upfront and very detailed with whatever is wrong with your vehicle they will not over price they will not replace parts that do not need to be replaced they will address the issue and they will accommodate your schedule so you are not without your vehicle very long I would recommend them to anyone who is looking for an honest mechanic

Hey Julio, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

- Honest-1 Auto Care Ormond Beach
1

They wanted to charge 1600 for a battery and starter. The shop 3 blocks away wanted less than half that price. Maybe if I'm in a War of the Worlds situation and all the lectronics have been blown and I need a 80's model van I'll swing by

Mr Duff, We appreciate you giving us an opportunity to look at your vehicle. Without seeing the other quote, we have no idea why there was such a disparity in pricing. There should not be such a gap since our pricing follows AAA and Repairpal guidelines. We are happy that you got your car repaired and we do hope we get the opportunity to service your car in the future. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

Thanks for leaving us a review. We appreciate that you have entrusted us with the repair of your vehicle. Wishing You All the Best !!!

- Honest-1 Auto Care Ormond Beach
1

Recently went to this business to have my air conditioner checked and repaired. We were told we had to leave the vehicle and be called as soon as the diagnostic was completed. Over an hour later we were called. We returned to the shop and was told it has a leak in the system and may have other areas of leakage. Only running a dye would tell. We were charged $167 to be told you have a leak. Also was told the repair would be $305, with no indication of where the leak was found. I went to a different shop. The leak was found on the top of the engine next to location that the gauge was connected, IN 3 MINUTES! No other leaks found. Repair took 20 minutes along with recharging the air conditioner. The total was $124. The air conditioner works like new. The mechanic has been in business over 50 years. He said that what Honest1auto did was unethical and that they should be ashamed to operate like that. That was an eye opener. Maybe they should rename the business to Dishonest1auto care.

1

I should have read the reviews. It’s all or nothing. Love them or hate them. I came in to check engine light and abs light on. I know the abs is an abs control module. It’s previously diagnosed at another shop that has closed. But after $175 dollars in testing I’m told that it’s the abs module and there are no parts and no eta. And the check engine light is “just an epa thing that costs too much to smoke test it. So just drive with it on. It’s not hurting anything.” Thank you for taking my money and literally doing nothing. I also asked them to check my front brake pads to see if it was time for brakes, I was told by the not so helpful woman at counter “I don’t see where they did that” thank you again. Why is it so hard to find a place that actually cares and will take care of your needs. Not just take your money?

Honest-1 Auto Care Ormond Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Ormond Beach (386) 262-1089 if you have any issues in accessing any area of our website.