First clue NOT to use this place is in their name, “Honest”. If a business has to tell you that they’re “Honest”, it’s a warning. Female Receptionist is extremely rude, talks to Costumers with no respect. She speaks with a nasty attitude. Had brought car in for “Diagnostic” for a Faulty Purge Valve, they couldn’t figure it out, I had to Diagnose the problem myself. They replaced the valve, paid invoice, and left. 3 weeks later, the problem comes back. But, I learned the first time that they are not real bright here, so I took it to Auto Solutions Of Ormond, where they fixed the problem and where kind enough to discount their work for me because of how I was treated and robbed by “Honest” One. Beware of this place....
We apologize for your bad experience. The women you talked to was a Service Advisor, not a receptionist and she generally has a very good rapport with her customers but you are upset so definitely we handled things wrong. . We apologize again for that. We do have a strong team of techs and if something goes wrong 3 weeks or up to 3 years after installation we will correct it. We do wish you the very best with your vehicle.
- Honest-1 Auto Care Ormond Beach