Reviews - Page 78 - Honest-1 Auto Care Ormond Beach

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Robert Kelley

5/4/2015

Could not solve either of my problem!

Mr. Kelley, I apologize for the inconvenience. We really dislike directing someone to a dealership but at the time we did not have the correct tools to reprogram the TPMS sensor. We have since corrected that problem and would welcome the opportunity to resolve the problem. Again, we are VERY sorry about the inconveniences we created. Best regards, Eric Sewell - Owner

- Honest-1 Auto Care Ormond Beach

Leslie Harris

5/1/2015

Fast service, caring staff and nice facilities.

Forrest

4/29/2015

Leaving town and low tire pressure- called and asked if I could get it checked out- they (sales staff) said sure bring it in- and I did and it was fixed within 30 minutes- wonderful top notch service- something I will not forget!

Zachary Page

4/28/2015

Great place to get your car serviced it has all the great amenities and a beautiful lobby. Best place in town by far!!!!!!

Rosa Maguina-Nishiyama

4/27/2015

Glad to have them to take care of my car; it's the second time in this new shop, and the attention and service is always fast.

Adem Demneri

4/24/2015

EXELENT

Joanne Gross

4/24/2015

Service: professional, cooperative, honest, knowledgeable, great atmosphere, truthful, dependable, fair prices

Bob Beaulieu

4/23/2015

The service was fast and thorough. The experience was relaxing and friendly. Will come again and highly recommend!

John Ufheil

4/23/2015

2.5

I had a coupon for an oil change for $17.95. The final cost was about $28.00 as I required an extra court of oil and shop supplies. It took 45 minutes for an oil change. I could have gone to a 10 minutes service for price and saved myself a bunch of time. Staff was very courteous and facility was very nice.

We appreciate the feedback. Our goal is always 100% customer satisfaction so I apologize upfront that we did not meet all of your service expectations. I would like to contact you shortly to discuss more your experience with us. We obviously failed to let you know all of our inspections and work we do as part of our standard oil change package. We cannot do them all in 10 minutes but 30 minutes is our average. We want your car and you to be safe so we do spend extra time checking your suspension, tire alignment, tires pressure, fluids levels, complete an electrical check including checking the reserve capacity of the battery and doing a 40+ point comprehensive safety check including a road check. We want you to feel secure leaving our shop that your car is not only well maintained but safe. Again I apologize for the extra time it took to complete the oil change package. We hope to see you again and to make your next visit more satisfying.

- Honest-1 Auto Care Ormond Beach

Dianna Rio

4/23/2015

I stopped by to check out the new business on the block. My car was due for an oil change so I thought I would stop in to make an appointment. To my surprise they were able to take me immediately and within a half hour I was done. This facility is not your typical car repair facility it was beautiful it was clean and they provided coffee and snacks! They told me I needed additional work but there was no rush for it. I will be going back to have the work done; and I'm very happy they are in our neighborhood!