Ormond Beach Auto Repair

Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 4:00 PM

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5

Im a regular & just want to say Thank you for your Honest 1-Honest to God service and Overall proud American business! You guys are the BEST!!! ❤️ These Guys!! 👍

Ivan, Thank you for the kind review. We are proud to service our customers. We look forward to seeing you again. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

Honest-1 has never disappointed. Their staff are competent and trustworthy. I was hungry and waiting on an AC fix once and they let me eat a pizza in the lobby.

Yunn, We are happy to have you eat pizza in our lobby. AND we will give you free beverages to wash it down. Though it did make us hungry as well. :) Thanks for visiting and we look forward to seeing you again. H1 Team

- Honest-1 Auto Care Ormond Beach
5

I have used them for oil changes, tire rotation & brake repair. They have done a great job at good prices. They are straightforward and don't try to 'add on' any unnecessary repairs. Will keep coming back!

Mark, we appreciate you coming in and writing the review. Thanks. We are a full service shop so we are always happy to handle any issue you have with your car. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

Fast, courteous and efficient service for getting a battery checked and replaced. I learned about this service center through the Ladies' nights educational classes at this shop and I definitely will be back when I need service again. Thank you for great service!

Judy, thank you for coming to our Ladies night out. We try to make them fun and informative. We have another on Jan 25th so please come out again. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

Beverly, We are very happy you had a 5 star experience with us. We look forward to seeing you again. H1 Team

- Honest-1 Auto Care Ormond Beach
1

***Update - after the response by the company, they never followed up. I never got a phone call from anyone and they failed "to show [me] how [they] normally appreciate [their] customers. Unless of course, this is the norm.*** After calling about an online coupon for a full synthetic oil change, I was given a same day appointment. When I arrived, I was helped by the guy I spoke to on the phone. I referred again to the full synthetic change coupon & he assured me he would take care of it. He told me it would take an hour & I left. I returned in 45 minutes & he made eye contact with me when I walked in. After waiting another 30 minutes, he came over & gave an update to the other 2 customers, but not to me. I waited another 10 minutes before getting up to check on the status of my order when I saw my vehicle parked & ready to go while he made small talk with another customer. When he finally got around to finding my paperwork, he handed me the wrong keys & quoted me a much lower price. When I corrected him he, looked again, typed some stuff into his computer & then told me he had given me a discount. But when I looked at the paperwork, it showed that they had done a semi-synthetic oil change. I pointed it out, and after making an excuse or two, he offered to re-do the change if I could wait another 20 minutes. But I couldn't & I had already waited an extra 45 minutes at that point. Still he offered again to re-do if I would wait, but I asked for my keys, he apologized, & I walked out. He never offered any other solution to his mistake. At this point I won't be going back.

Mr. Randle It appears that in addition to not handling your visit timely or accurately the advisor who waited on you did not get a correct phone number. Please contact me at your convienence and I would love the opportunity to make things right with you. Dennis McLaughlin Manager 386 262 1089

- Honest-1 Auto Care Ormond Beach
5

I was a walk-in. They advised of the time it would take and were finished well before expected. HIGHLY recommend this location, staff are courteous and friendly, facilities are very clean - even the bathrooms! Prices for service/parts are reasonable and they don't try to sell you what the car doesn't need.

Thank you for coming in Bonnie. Although setting an appointment may be the ideal move when in need of service. We will always accept walk-ins and do our best to have you back on the road quickly and safely. Thank you again and we look forward to seeing you again! H1 Team

- Honest-1 Auto Care Ormond Beach
5

I was a walk-in, they advised how long the wait would be and were done earlier than expected. HIGHLY recommend this location, staff is courteous and friendly, facilities are very clean - even the bathroom! Prices are excellent and no pushing to have something done if not needed.

Bonnie, We really appreciate you visiting our store. We pride our selves on having top of the line facilities and no pressure sales. We will always do a thorough inspection, actually take a customer to the car to see what if anything was found and then back away. Our customers decide what if anything they want done. Again thanks and we look forward to seeing you again. Happy New Years, H1 Team

- Honest-1 Auto Care Ormond Beach
5

Great experience. Ben was professional and efficient and provided an honest recommendation on how to solve the issue.

Matt, Thanks for taking time to do a review and so glad that Ben was able to help you. We look forward to seeing you again. All the best, H1 team

- Honest-1 Auto Care Ormond Beach
5

I had a break concern and not only did they find the problem but upgraded my parts free of charge to make sure it didn't happen again. Ben was awsome!!

Angelita. Thanks for the visiting us and for the review. Ben does a great job of working with our customers so only what is really needed is done and then at the best possible price. Glad you were happy. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
Honest-1 Auto Care Ormond Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Ormond Beach (386) 262-1089 if you have any issues in accessing any area of our website.