The Good , bad and ugly. wanted to get transfuild change and filter 2018 F250 gas. Usually use dealer at $350. The Good: the place is clean, professional, and was ready when they said it would be. The Bad: I was in a hurry as the service was overdue, Ford and everywhere else was booked a week out. They gave me a quote that was shocking at $830! But my bad for accepting it. The Ugly: I double checked the area prices again and no one was over $400. Summary they do good work but a way overpices by double.
Thank you for taking the time to share your experience. We appreciate your kind words about our facility, professionalism, and completing your service on time. I certainly understand your concern about the price, especially when comparing it to quotes you've received elsewhere. One thing worth mentioning is that we performed a complete transmission service on your F-250, including the filter and gasket replacement which involves removeing and reinstalling t the transmission pan rather than just a fluid change, which is often what is included in lower-priced services. We realize that distinction may not have been clearly explained, and we always want our customers to understand exactly what they're paying for. Gerry, our Store Manager, has already left you a message and would appreciate the opportunity to speak with you personally, review the work performed, and address your concerns. I'm glad to hear you were pleased with the quality of our work, but I also want you to feel good about the overall experience. We truly appreciate your business, your feedback, and the opportunity to earn your trust. Thank you again for choosing Honest-1 Auto Care.
- Honest-1 Auto Care Ormond Beach