Ormond Beach Auto Repair

Hi Joseph, Thank you so much for your continued support and for taking the time to leave us a review. We're truly grateful for your kind words about our front office team and especially Michelle—we’ll be sure to share your appreciation with her! We’re also thankful that you gave us a 4-star review despite your concerns, and we sincerely apologize for the lapse in communication during your recent visit. Keeping our customers informed is a priority, and your feedback helps us recognize where we need to improve. If you’re open to it, we’d really appreciate the opportunity to learn more about your experience. Please feel free to reach out to our Center Manager, Tom, directly at (386) 262-1089. Thank you again for your honest feedback and for continuing to trust us with your vehicle. We look forward to serving you better in the future. —The Honest One Team

Thank you so much for the kind words! We’re thrilled to hear that you love our service and had a great experience with our team. Outstanding customer service is what we strive for every day, and it means the world to know it’s making a difference. We truly appreciate your support and look forward to seeing you again soon! —The Honest One Team

Thank you so much Roberta for your amazing review! We're honored that you trusted us with your 2010 tricked-out 5-speed Mustang—what a car! Coming from someone who grew up in the business, your kind words mean a great deal to our entire team. We take pride in keeping our facility clean, our technology current, and our service top-notch. It’s wonderful to hear that courtesy, comfort, and confidence came through in your experience. We truly appreciate your support and look forward to keeping your Mustang running strong for years to come! —The Honest One Team

Thank you so much Catherine for the kind words and recommendation! We’re proud to have earned your trust and honored to help keep your mother’s 20-year-old Lexus running like new. It means a lot to be part of your family’s vehicle care, and we look forward to continuing to provide reliable service for many more miles to come! —The Honest 1 Team

Thank you Karol for taking the time to share your experience. We’re very sorry to hear about the situation you encountered during your travels, and we understand how stressful vehicle trouble can be—especially when you're far from home. While we do our best to assist every walk-in customer, there are times when our technicians are fully booked or working on appointments that limit our ability to take in additional urgent work immediately. That said, we recognize how important communication and empathy are in moments like yours, and we’re sorry we didn’t meet your expectations that day. We truly hope your trip back to Georgia was safe and smooth, and we appreciate the feedback. It’s what helps us improve and serve others better in the future. Safe travels, The H1 Team

Thank you so much for sharing your experience with us. We’re truly honored that you entrusted Tom and the team during such a stressful situation—especially being so far from home and dealing with a difficult warranty company. We’re proud to have been able to support you and get you back on the road without adding to the burden. Your kind words about the team’s care, communication, and commitment mean a lot—and we especially appreciate your shoutout to Tom for looking out for a fellow Veteran. Thank you for your service, your trust, and your heartfelt review. If you’re ever in the area again, we’d be proud to assist you anytime. Safe travels and all the best, The H1 Ormond Beach Team

Dear Lou, Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with us, especially that our shuttle service was helpful during your repair. We strive to provide clear communication, quality work at a fair price, and excellent customer service, so it's incredibly rewarding to know we hit the mark for you. We'll be sure to pass along your kind words to Todd and the entire team. We truly appreciate your recommendation and look forward to seeing you again for any future car care needs! Sincerely, The Team at Honest 1

Hi Sarah, Thank you so much for allowing us the opportunity to bring a positive resolution to your service issue. We truly appreciate you giving us the chance to make things right. Your five-star review means a great deal to us—it reflects the commitment we have to doing right by our customers, even when things don't go perfectly the first time. We’re grateful for your trust and hope to welcome you back in the future for any of your automotive needs.

Hi Kevin, Thank you so much for the great review! We’re glad to hear you found the shop clean, the team welcoming, and the work completed as expected. That’s exactly the experience we aim to provide every time. We appreciate your business and look forward to seeing you again when you need us!

Thanks, Shakil, for the kind words! We’re glad to hear you had a good experience with us. If there’s ever anything more we can do, don’t hesitate to reach out. We appreciate your support and look forward to seeing you next time!