Ormond Beach Auto Repair

Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 4:00 PM

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5

I can’t say enough great things about Liz at Honest-1 Auto Care! From the moment I walked in, she went above and beyond to make sure I felt taken care of. She took extra time to explain everything clearly, never rushed me, and truly made me feel like a valued customer. Liz even helped me out with a discount, which made a stressful situation so much easier to handle. Her kindness, professionalism, and genuine care made all the difference. If you’re looking for honest service and someone who truly looks out for you, ask for Liz—you won’t be disappointed!

Dear Irie, Thank you so much for your amazing review! We're absolutely thrilled to hear how well Liz took care of you—she truly is a standout member of our team. Her dedication to kindness, clarity, and genuine customer care is exactly what we strive for every day at Honest-1 Auto Care. We’re so glad she was able to help make a stressful situation a little easier for you. Your kind words mean the world to us, and we’ll be sure to share your feedback with Liz—she’ll be so happy to hear it! We appreciate your trust and look forward to being here for you whenever you need us. Warm regards, The H1 Team !!

- Honest-1 Auto Care Ormond Beach
5

My alternator went bad while doing errands. I had it towed to Honest one at 4:45pm on a Wednesday. It was the closest shop to where I was broken down, and I think someone stayed late to recieve it. Tom called me the next morning and told me what was wrong, what needed to be done and the cost. Also he informed me that my warranty was still active and he could use that and save me a bunch. I agreed, he did all the foot work and I was able to pick my car up the next day! The mechanic was awesome. I think his name is Brennan or Brandon, anyway he took me to my vehicle and explained everything he did to fix it, and also some things that I might need to pay attention too. So long story short... my car is fixed. I know what also needs to be done to keep my car running, and I even earned some points to use towards those upcoming fixes. Such an awesome team! They took such good care of me. I was completely happy with the service I received. Best shop I have ever used!

Dear Justin, Thank you so much for taking the time to share your experience! We're so glad we were able to help when your alternator went out—and even happier to hear that Tom and the team were able to make the process as smooth and stress-free as possible. We’re proud of the way Tom handled your warranty and saved you money, and it’s great to hear that Bryton took the time to walk you through the repairs and next steps. That kind of care and communication is exactly what we aim for with every customer. We're thrilled to know your car is back on the road and that you left feeling informed, supported, and appreciated. We’re grateful for your trust and look forward to helping you with those future maintenance needs when the time comes. Thanks again, Justin—your kind words made our day!

- Honest-1 Auto Care Ormond Beach
5

Nice people to deal with. Clean office and waiting area and clean restrooms. Got the job done for us.

Thank Gregory for your kind words! We're so glad to hear you had a positive experience with our team and appreciated the cleanliness of our office and facilities. It’s always our goal to provide a comfortable environment and quality service, and we’re happy we could get the job done for you. We appreciate your support and look forward to serving you again in the future!

- Honest-1 Auto Care Ormond Beach
5

Great speedy service! Very nice tech. Walking and and accommodated me right away.

Thank you for the great feedback! We're so happy to hear that you received quick, friendly service and that our team was able to accommodate you right away. Providing prompt and welcoming care is what we strive for every day. We truly appreciate your visit and look forward to helping you again whenever you need us!

- Honest-1 Auto Care Ormond Beach
5

Awesome and quick repair during a busy day... Add me act on the road in 20 minutes

Dear Johnny, Thank you for the great review! We’re so glad we could get you back on the road quickly—especially on a busy day. It’s always our goal to provide fast, reliable service without compromising quality. We appreciate your trust and look forward to helping you again whenever you need us!

- Honest-1 Auto Care Ormond Beach
5

Always great communication and reasonable repair costs. Not always the cheapest but I will pay a bit more for better customer service. I trust them to do all my repairs for my Mercedes AMG.

Hi David, We truly appreciate you taking the time to leave us a 5-star review—thank you! It’s great to know you had a positive experience, and your feedback encourages us to keep doing our best. If there's ever anything you need or if we can be of service again, we're just a message away.

- Honest-1 Auto Care Ormond Beach
5

Great customer service great people in front and back. Will be back. Great rates!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hi D. Scanio, Thank you so much for the wonderful 5-star review! Your feedback truly brightened our day. It’s always rewarding to know our efforts are making a positive impact. We’re grateful for your support and look forward to serving you again in the future.

- Honest-1 Auto Care Ormond Beach
4

I called Saturday the 10th of May for an appointment. The lady that I spoke to was very helpful and informative. She got me in on Monday the 12th at 9:00AM. I wanted my car inspected to be sure it was ready to travel long distance. I was in and out in less than 40 minutes. The shop kept me informed of the progress and in the end I received a detailed report on what they found with recommendations. I left satisfied.

Hi Gus, Thank you for taking the time to share your experience with us. We're delighted to hear that our team was able to assist you promptly and provide a thorough inspection for your long-distance travel needs. It's great to know that you appreciated the detailed report and recommendations we provided. However, we noticed that we didn't quite earn a 5-star rating from you. We strive for excellence in all aspects of our service, and your feedback is invaluable in helping us achieve that goal. If there's anything specific we could have done to enhance your experience, we'd love to hear your thoughts. Please feel free to reach out to us at (386) 262-1089, and ask to speak with our Center Manager, Tom. Thank you once again for your review. We look forward to the opportunity to serve you even better in the future.

- Honest-1 Auto Care Ormond Beach
1

If I could rate them a minus, I would.

1

Excellent technicians, good process, thorough. Elizabeth is not a good service writer, ask for someone else if you intend to use them.

Thank you, Victor — we appreciate the positive feedback about our technicians and our process. We’re proud of the consistency and care our team puts into every repair. Regarding your comment about one of our service advisors, we take all feedback seriously. After reviewing our interactions and documentation from your visit, we did not find any concerns with professionalism or communication. That said, we understand that personalities and communication styles can sometimes connect differently with different people, and we’re always happy to pair any customer with the advisor they feel most comfortable working with. We value every guest and genuinely want each experience to feel five-star from start to finish. If you ever need anything in the future, please feel free to request any team member you prefer — we’ll gladly accommodate. Thank you again for choosing Honest-1 Auto Care.

- Honest-1 Auto Care Ormond Beach
Honest-1 Auto Care Ormond Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Ormond Beach (386) 262-1089 if you have any issues in accessing any area of our website.