I spoke to a female told me her name was Liz she was very rude , I asked how much was a diagnosis she was very rude as if she didn’t want to answer my questions then said it was 200$ Just because of her attitude I took my services elsewhere
Thank you for taking the time to leave feedback. We take concerns about service, communication, and pricing very seriously. After reviewing our records and conducting a full investigation, we confirmed that these three reviews were posted by the same individual under different names. While the platforms have chosen to leave them visible, we want to reassure our community that the claims made here are not accurate. At Honest-1 Auto Care, every estimate, diagnostic, and recommendation is documented, explained, and approved before any work begins. We also record exact timelines, staffing, and phone interactions to ensure full transparency. None of the situations described match any actual customer interactions at our Ormond Beach location. We remain committed to honest pricing, respectful communication, and professional service for every guest who walks through our doors. If anyone ever has a genuine question or concern, our management team is always available to review it personally and make things right. Thank you to our real customers for continuing to support a local shop that takes integrity seriously.
- Honest-1 Auto Care Ormond Beach