Ormond Beach Auto Repair

Jerry, we are deeply sorry to hear about your negative experience with our new manager and the significant price difference you encountered. We understand your frustration and apologize for the lack of respect you felt. Providing excellent customer service is a top priority for us, and it's unacceptable that you were treated poorly. We will be addressing your concerns with the new manager and taking steps to ensure that all our customers are treated with the respect they deserve. We also understand your concern about the significant price difference between our quote and Tire Kingdom's. We strive to provide accurate and competitive pricing, and we regret that we failed to do so in your case. We will be reviewing our pricing and estimation processes to ensure they are fair and accurate. We value your feedback and would like to have the opportunity to discuss this matter further with you. Please contact us at your earliest convenience so we can address your concerns directly and work towards a resolution.

Thank you, Diane, for sharing your experience with us. Wishing You All the Best- The H1 Team !!

Hello Craig- Thank you for taking the time to leave us your feedback. We appreciate you highlighting our prompt diagnosis and professional service during your initial visit. We're glad we were able to quickly identify the issue with your truck. We understand your disappointment regarding the in-depth electrical issue. We strive to provide comprehensive services, and we regret that in this particular case, we were unable to meet your needs. We believe in providing the best possible solutions for our customers, and in complex electrical situations, manufacturer-specific expertise is often crucial. That's why we recommended taking your truck to the dealership, where they have specialized tools and training for those intricate systems. We value your honesty and will use your feedback to evaluate our service offerings and ensure we are transparent about the scope of our capabilities. We hope that despite this, you found our initial service helpful and that you will consider us for future general automotive needs- Wishing You All the Best- The H1 Team !!

Thank you, Elena, for sharing your thoughts regarding your service experience with our organization. Don't hesitate to contact us in the future if any service repair needs might arise. Wishing You All the Best- The H1 Team !!!

We're so glad to hear that you feel confident and safe driving your car after our inspections, Carolyn! Thank you for sharing your kind words. We understand how important it is to have a reliable vehicle, especially in your situation, and we appreciate you trusting us with your car care. We look forward to seeing you again!

Hi David, thank you for sharing your experience with us. We appreciate you allowing us to assist with your automotive needs. Wishing You All the Best- The H1 Team

Michael, first and foremost, we are grateful that we were able to serve you during your time of repair need. Additionally, we are pleased to learn that you enjoyed our shop environment and that you also found our bathroom and lobby to be a pleasing atmosphere. We thank you for your kind words and wish you well- Sincerely, The H1 Service Team !!!

Hi Linda !! We're absolutely thrilled to hear about your positive experience at our Honest 1 location! Thank you so much for the wonderful review and for sharing your story. We're so glad we could get you back on the road quickly and minimize the disruption to your vacation. It's fantastic that Dennis, Michelle, and Jay were able to provide the outstanding service you deserve. We pride ourselves on our team's professionalism and courtesy, and it's rewarding to know they made your experience so positive. We're also happy you appreciated our clean facilities – we believe a comfortable environment is just as important as the quality of our repairs. We truly appreciate your shout-out on Facebook and your recommendation. We look forward to serving you again whenever you're in the area! - Wishing You All the Best- The H1 Service Team !!!

Hello John ! We're so glad to hear you had such a positive experience at Honest A1! Thank you for the wonderful review. We'll be sure to pass along your compliments to Michelle, Liz, and Tom – they'll be thrilled to know their excellent customer service was appreciated. We value your recommendation and look forward to serving you again in the future!

We are deeply saddened and extremely concerned to hear about your experience with your 1992 Corvette. We understand your frustration and disappointment with the repeated engine failures and the warranty issues. We want to discuss this matter further with you and explore potential options to address your concerns. Please contact us at your earliest convenience so we can attempt to rectify the situation.